Shipping policy

Thank you for shopping with us. We are committed to delivering your order in a timely and reliable manner.

Shipping Regions

We ship worldwide, except to Asia and remote areas.

If your delivery address is located in a restricted region, we may be unable to process or ship your order.

Order Processing Time

Orders are processed within 1–2 business days after payment has been successfully confirmed.

Please note:

• Processing time does not include shipping time
• Orders placed on weekends or holidays will be processed on the next business day

Shipping Methods and Delivery Times

Standard Shipping

• Carrier: DHL / FedEx
• Estimated delivery time: 10–15 business days
• Shipping fee: $12.95

Free Shipping

• Carrier: EMS
• Estimated delivery time: 15–25 business days
• Available on orders over $50

Delivery Notes

Delivery times are estimates only and may vary depending on:

• Customs clearance
• Local courier operations
• Weather conditions
• High shipping volume
• Other unforeseen delays

We are not responsible for delays caused by shipping carriers, customs, or events beyond our control.

Order Tracking

If tracking is available for your shipment, you will receive tracking information once your order has been shipped.

Incorrect Address

Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for orders delayed, lost, or undelivered due to incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or if you believe it has been lost in transit, please contact us as soon as possible. We will do our best to assist you in resolving the issue.

Contact Us

If you have any questions about our Shipping Policy, please contact us through our customer support channel.